Legal

Privacy
Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 1, 2024

At BirdieConnect, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, username, password, profile photo, and other account details
  • Golf Profile: Handicap, skill level, preferred playing partners, home course, and golf preferences
  • Social Features: Connections, club memberships, tournament participation, and community interactions
  • Location Data: GPS coordinates when using course features, location preferences, and course visits
  • Round Data: Scores, statistics, course information, and game results
  • Payment Information: Billing details for premium subscriptions (processed securely through third-party payment processors)
  • Communication: Messages, posts, reviews, tips, and other content you create or share

1.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Device Information: Device type, operating system, unique device identifiers, mobile network information
  • Usage Data: Features accessed, time spent, pages viewed, interactions, and navigation patterns
  • Location Information: Precise location data when using GPS features, course proximity, and location-based services
  • Log Data: IP address, browser type, access times, app crashes, and performance data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service, including GPS features, score tracking, and handicap calculations
  • Enable social features such as finding playing partners, joining clubs, and participating in tournaments
  • Personalize your experience with course recommendations, match suggestions, and content tailored to your preferences
  • Process transactions and manage premium subscriptions
  • Send you notifications, updates, and communications related to your account and Service features
  • Analyze usage patterns to improve our Service and develop new features
  • Detect, prevent, and address technical issues, fraud, and security concerns
  • Comply with legal obligations and enforce our Terms of Service

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Public Profile Information

Certain information you provide may be visible to other users of the Service, including:

  • Username, profile photo, and display name
  • Golf profile information (handicap, skill level, preferred courses)
  • Club memberships and tournament participation
  • Public posts, reviews, and content you share

3.2 Service Providers

We may share information with third-party service providers who assist us in operating our Service, including:

  • Cloud hosting and data storage providers
  • Payment processors for subscription management
  • Analytics services to understand Service usage
  • Location services for GPS features

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Update or correct inaccurate information through your account settings
  • Deletion: Request deletion of your account and associated data
  • Privacy Settings: Control visibility of your profile and information through privacy settings
  • Opt-Out: Unsubscribe from marketing communications (account-related communications may still be sent)

6. Location Data

BirdieConnect uses location services to provide GPS features, course information, and location-based recommendations. You can control location permissions through your device settings. Some features may not function properly if location services are disabled.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: support@innostak.com
  • Phone: (346) 480-7666

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Questions?

If you have any questions about our privacy practices, we're here to help.